Pa99 takes every member's personal information seriously. Here you will find a clear overview of what data we collect, why we collect it, and how we keep it secure.
By using the pa99 platform, you agree to this privacy policy. Your personal information will never be sold to third parties.
Pa99 (referred to as "we" or "the platform") is a trusted online gaming platform for users in Bangladesh. We believe every member's personal information belongs to them — protecting it is our primary responsibility.
This privacy policy explains in detail what information pa99 collects, how it is used, who it may be shared with, and how you can maintain control over your data. This policy is not just a legal formality — it reflects our genuine commitment to our members.
By accessing pa99's website or app, creating an account, or using any of our services, you agree to the terms of this privacy policy. If you disagree with any part of it, please contact our support team or refrain from using the platform.
This privacy policy is written in English for our members. Our goal is to make sure every member can understand it clearly. The English version is the legally binding version.
Pa99 collects several types of information from members. This data falls into two categories: information you provide directly, and information collected automatically.
Information you provide when registering, making a deposit, or contacting support.
Data collected automatically through technology while you use the platform.
| Type of Data | Methods of Collection | Mandatory? |
|---|---|---|
| Name & Mobile | Registration Form | Yes |
| Date of Birth | Registration Form | Yes |
| Payment Number | Deposit/Withdraw | Yes |
| Identity Document | KYC Verification | For large transactions |
| IP / Device | Automatic | Automatic |
| Cookies | Browser | Some are necessary |
Pa99 uses collected data only for specific, legitimate purposes. We never collect unnecessary information or use it beyond its defined purpose.
Pa99 may occasionally send you promotional messages. You can opt out at any time by contacting support — that is entirely your right.
Pa99 uses advanced technology to keep member data secure. Our security framework is built in multiple layers, so even if one layer is compromised, your information stays protected.
No matter how strong pa99's security is, keeping your password and login credentials safe is your own responsibility. Never share your password with anyone, and avoid using public Wi-Fi to access the platform.
Pa99's website and app use cookies and similar technologies. These help improve your experience and keep the platform running smoothly.
| Cookie Type | Purpose | Can it be disabled? |
|---|---|---|
| Essential Cookies | Login session, security | No (Required) |
| Functional Cookies | Language preferences, saved settings | Yes |
| Analytics Cookies | Usage Statistics | Yes |
| Marketing Cookies | Relevant Promotions | Yes |
You can manage cookies through your browser settings. However, disabling essential cookies may affect some platform features.
Pa99 believes every member has the right to full control over their own data. Your key rights are outlined below:
You may request to see what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You can request deletion of your data under certain circumstances.
You can request that we restrict the use of your data for specific purposes.
You may request your information in a structured, portable format.
You can object to your data being used for specific purposes.
To exercise any of the rights above, contact our live chat support. We typically respond within 7 business days.
Pa99 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect information from minors.
If it is found that a person opened an account while under the age of 18, that account will be closed immediately and all collected data will be deleted. Parents or guardians may report such cases to our support team.
Pa99 does not store your data indefinitely. Each type of information has a defined retention period.
Once the retention period expires, data is securely deleted or anonymized. Legal obligations may require us to retain certain data for a longer period.
Pa99 reserves the right to update this privacy policy as needed. Changes may occur due to service updates, legal requirements, or technological improvements.
The date of the most recent update is always displayed at the top of this page. Check back regularly to stay informed about how your data is protected.
For any questions, complaints, or requests regarding our Privacy Policy, feel free to get in touch. The pa99 support team is available 24/7, every day of the week.
Live chat support — log in to the platform and chat with us anytime.
Email: [email protected]
Written requests are typically responded to within 7 business days.
We don't just make promises — we follow through on them.
Every interaction on the platform is protected with industry-standard SSL encryption. Your data cannot be compromised.
Our Privacy Policy is written in plain, straightforward English — no complex legal jargon, just clear and simple language.
Pa99 will never sell your personal information to third parties. This is a commitment we do not compromise on.
View, update, or delete your information — it's all in your hands. We make the process simple.
Data is securely deleted once it is no longer needed. Retaining unnecessary data goes against our policy.
Pa99 conducts regular security audits of the platform. Any vulnerabilities found are addressed promptly.
The most frequently asked questions about our Privacy Policy.